Your purchase helps fund meaningful charitable causes around the world.
SHIPPING & FULFILLMENT POLICY
The Journey
At Destination Freedom, we prioritize intentionality over mass production. To minimize waste and ensure quality, most of our collection is made on demand. * Production Timeline: Because each piece is crafted specifically for you, please allow a lead time of typically 2 weeks for your order to be processed and shipped.
-
Shipping Standards: We adhere to the FTC Mail, Internet, or Telephone Order Merchandise Rule. If we cannot ship your order within the 30-day legal window (or the specific timeframe promised at checkout), we will notify you immediately to offer a revised shipping date or a full refund.
-
Delivery: Once shipped, domestic transit typically takes 3–5 business days. International transit varies by destination.
-
Tracking: You will receive a confirmation email with tracking details as soon as your package departs our facility.
Returns & Exchanges
Due to the custom, made-on-demand nature of the collection, we only accept returns for items that arrive damaged or with manufacturing defects. Please Email Us within 14 days of receipt to initiate a claim.